Dependable Water Damage Restoration

Let Us Assess the Damage and Recommend the Repairs

Whether water has entered your home or business through storms, floods, broken pipes or because of firefighting efforts, United Water Restoration Group of Charlotte is ready to take on the restoration job.

On your initial call, our specialist will discuss the situation with you and determine the best path forward. We will then promptly dispatch a technician to your home or business where you can expect a full-service treatment. Call us 24/7 for our professional services.

The Water Damage Restoration Process

When you call United Water Restoration Group of Charlotte to come and help with water damage in your home or business, you can expect a full-service treatment. We work hard to ensure that we return everything to as close to the way it was before the damage as possible. The following are the seven steps of the process.

Step 1: Contact United Water Restoration of Charlotte
Call the experts at United Water Restoration of Charlotte at (704) 228-8888 and provide the necessary information regarding your property loss. Our representative will immediately dispatch a technician to assess your property damage.

Step 2: Water Damage Assessment
Once damages are assessed, a quote is written and presented. Payment can either be submitted via cash, credit card or an insurance claim. Although filing a claim can be quite intimidating, we are here to offer our assistance throughout the whole process.

Step 3: Water Removal/Water Extraction
Our highly experienced specialists will begin the water removal process promptly. Water removal will be completed by industry standard wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

Step 4: Drying/Dehumidification
Our water damage technicians will install state-of-the-art equipment. This includes industrial dehumidifiers, air movers and the use of the Injectidry System to dry out cabinets, walls and flooring. For the elimination of odors, we use air scrubbers with a carbon filter, a Hydroxyl generator or a fogging machine which consists of antimicrobial agents.

Step 5: Sanitation / Sterilization
Areas are kept clean throughout the restoration process. Once materials are dried within the requisite drying standards, equipment is removed and technicians start the final cleaning process. This includes but is not limited to wipe down of walls, the mopping of floors, cleaning of vertical surfaces, sweeping and vacuuming all affected areas.

Step 6: Restoration
After all these steps are performed to the owners satisfaction, the property should be restored in accordance with the IICRC standards.